For many businesses, there’s one major ‘C’ word they’re always focused on and that is the ‘Customer’. Customer-centricity is a goal that has led many organizations to move away from establishing transactional relationships with their customers to building more qualitative and engaging ones – and the move is paying off.
Service companies are increasingly adopting field service automation technologies to help their field workforce. Desktop scheduling software and reporting tools have been around quite a while – as well as software that takes care of individual functions like billing and inventory management.
HTML 5 is here and needless to say the gates to debate; expert advice and declarations have been thrown open. Even the domain of this article-Field Service Management is experimenting sincerely with HTML5 platform to develop apps for its various services.
Field service organizations often face difficult operational issues, especially when the service sites are in remote locations. The time-tracking field crews and real-time updates are essential for field service organization working in client locations (Oil & Gas, Utlities industries).
That there could be so much space for technology in something so inherently earthy might sound like a paradox, but there is no denying the fact that the lawn care and landscaping industry can benefit immensely from mobile field service management applications.
Service businesses like Landscaping, HVAC or Snow Removal Services can have an unpredictable, seasonal business cycle. The lean months can be long and can ruin your profitability numbers. Or as in the case of our snow removal services friends with the recent Arctic blast, it can lead to a nice little windfall (pun intended)!
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