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Field Service Management Market Will Reach USD 6.68 Billion by 2023

THE EVOLUTION OF FIELD SERVICE SOFTWARE: YOUR CUSTOMERS WILL THANK YOU TO KEEP UP

Some jobs are simply better accomplished by machines than our brains, and this is more applicable today than ever before. Applying this analogy to the business field, most organizations are using technology to streamline operations and increase efficiency. In the field management market, managing a team of service technicians is one of the most intricate tasks. It involves a wide number of variables, which takes a substantial amount of time and meticulousness to keep track of the unpredictable changes that could occur at any time.

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10 Ways Service and Support Will Change by 2020

field service management support services

The past years have proved to be an exciting and transformative period for the service and support industry. Similar to every other industry, customer experience has prevailed and will continue to in the future as the ultimate differentiator that will drive innovation at a rapid speed. Service providing organizations, globally, are increasingly using field services as a means to please customers.

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FieldEZ Launches new Expense Management Module for Field Employees

FieldEZ-launches-new-Expense-Management-Module-for-Field-Employees-Field-Users

FieldEZ Technologies today announced the launch of new product features and enhancements, targeting greater collaboration among the field service staff, and simplifying the core field scheduling, dispatch and workforce management processes.

 

 

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Unconventional Ways Artificial Intelligence Drives Business Value

Field service management companies are in a frenzy looking out for ways Artificial Intelligence

Artificial Intelligence can be seen as the focal point of the evolution of machines. Machine today are learning to perform reasoning and thinking, some aspects that were only previously associated with humans. Businesses in all major industries have started building from the ground up, their AI strategies. According to fresh studies, by 2020, about 57% of businesses will have to know what their buyers need before they even tell them. This should compel businesses today to invest in AI. Buyers of tomorrow will need predictive system capabilities that reduce their part of the job.

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2020 Field Service Technology Predictions: Drones, Robots, and Self-Driving Cars

2020 Field Service Technology Predictions: Drones, Robots, and Self-Driving Cars

The speed of technological innovation has reached an all-time high. Advanced technologies are causing major disruptions in industries and burning our businesses who are managing to stay traditional. In the field service management space, while the progress has been slow, businesses are now gearing up to match the pace. Technologies in the field service space are revolutionizing processes, and changing the way businesses operate, forever!

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3 Technologies Crucial for Predictive Field Service

AI

Modern technologies are moving rapidly, and people, or organizations, are catching up, breathless! With new apps and devices popping up on the IT industry landscape faster than ever, field service management space is gearing up to leverage these technologies to excel at various operational facets. Gauging the customer’s preferences continually is focal to success in the field service management area, and all emerging field service management software is being built around the same concept- improving customer services and experiences.

Customer Service in 2018 – Tips, Tricks, and Must-Dos For Field Service Management

Customer service in 2018 - field service management

The world is getting increasingly competitive, and to maintain an edge over the competition, companies are focusing towards delivering exceptional customer experiences. As understood by experts, customer service is a critical piece of the business success puzzle, and organizations today are in a frenzy to deliver the most personalized, tech-savvy customer services to their customers- in a bid to retain them for longer.

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Are you ready for fully automated field service?

Field Service Management Software for Industrial Equipment and Machines - ARE YOU READY FOR FULLY AUTOMATED FIELD SERVICE?

Field Service Management is growing at a phenomenal rate, and the buzz in the industry today is about all things connected to the Internet enabling Automation. When a company deploys its employees outside its premises, mostly traveling to various client locations each day, most companies need a system in place to track the status of the operations remotely.

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Making Field Service Workforce Agile and Flexible

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The principles of the Agile methodology are few but powerful. It focuses on delivering continuous value to the customer through iterative product development cycles. The focus on customer-centricity is something that field service management can learn from an agile development process. Primarily, the agile methodology is applied to software product development and delivery and is used by several organizations throughout the world for their product research and development.

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Here’s Why Predictive Field Service Management Will Become Reality in 2018

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The Field Service industry is going through a growth spurt. The size of the field service market was $1.78 billion in 2016, and according to fresh statistics, it is estimated to increase up to $4.45 billion by 2022. Companies are being compelled to part ways with the manual processes and are increasingly embracing faster and more efficient processes with help from latest technologies and trends. Field Service Management software in this day and age are traditional and unyielding if they have no Machine Learning, IoT, or analytics capabilities. Without these technologies, it is hard to achieve automation and field service management companies care a lot about automation today!