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#1 Software for Appliance Repair Service for Field Equipment

The office of today is technology driven and machine dependent. If equipping the office with the right machines and technology is crucial, its maintenance is equally essential. As work is hugely dependent on computers and other office equipment, user efficiency, improved performance, the accuracy of work, is direct by product of good maintenance. Hiring right human resources is a must but these resources need to have the right tools and equipment at their disposal to be efficient. As digitization and computers have taken over many of the processes and procedures, a well-equipped business has that distinct advantage over its competitors.

Industry Highlights & Segmentation

Accurate Customer Info

While dealing with office equipment and computers installation of equipment is an important task. Knowing the exact location and precise driving directions minimizes the time involved in travel. Field force management helps to pin and update the location further therefore making it easy for the follow ups later. For the manager the task of assigning field staff and attendance and leave management is rendered through mobile applications. The back office has a tab on the staff assigned, location and duration of work.

Reporting Generation

Field staff is under constant pressure to not only finish the task assigned in the given time but to also manually write reports and submit them. This consumes time and leads to inaccurate report filing at times as the pressure to manually write mounts at the end of the working day. Dashboards through field force management solutions save time by automatically generating daily activity reports and keep the field staff focused on other core operations. Advanced ticket management on mobiles makes it convenient to update status of the job.

Key Features

Job Scheduling

As a field-staff manager, one is quite burdened having to juggle through a lot of back-office paperwork, tracking multiple assets and service requests.

Route & Location Tracking

FieldEZ’s fast asset tracking software not only helps your field staff in getting to the right location and navigating but serves as a brilliant tool to help your field staff managers know when and where the service is being provided by the field staff.

Attendence & Leave

Keeping a track of your field staff’s time has now become easier with FieldEZ’s Attendance and Leave management feature.

Invoice & Payments

For any business, the ability to quickly capture and track overall flow of revenue is critical. Without a strong financial asset flow and profit visibility, it is not easy for any businesses to sustain.

Expenses & Claims

Give your field staff managers the potential and endowment to record, claim and approve expenses on the go with FieldEZ’s expense management software.

Dashboard & Reports

Enable your field-staff manager with an all-encompassing field service dashboard with real-time updates and easy access to major ticket and work-staff related details.