Field Service Transformation – A Key opportunity for Organizations
Increase Service Revenue Per Technician
Increase Technician Utilization
Reduce Cost Per Site Visit
Reduce Repair Turnaround Time
Increase customer satisfaction
Field personnel are now better equipped to locate the customer and decide on the next course of action, right at the first visit. Managers can also assign a customer visit to a field agent depending on the locality they service and the required the skills.
Improve efficiency and productivity
Field personnel can effectively communicate and update their head office or service managers while they’re on the move. This way they can avoid the unnecessary office commute and the filling up of daily service reports, making the best use of their time.
Gather real-time information from the field
Field personnel now have the ability to access critical information in real-time, place order requests, log daily activities and report attendance through their mobiles. By providing insights into data, such as inventory stock and availability.
State-of-the-art routing and scheduling
Advanced business process automation
Robust reporting and business intelligence
Intelligent selection logic based on ranking and rules
Self-service configuration wizard
Improves visibility between dispatch and mobile resources
FieldEZ integrates with any ERP, CRM or other back-end systems
Depending on what device you have we have a product that works for you. Works on iOS, Android or Windows
35000+ Paying users and growing – They trust us for a reason!
Have any questions or need a custom product demo? Get in touch with us.