Make a mark in the industry with the help of FieldEZ
FieldEZ’s field data collection software helps control merchandise and mange stock data besides providing merchandisers an easy access to mobile data collection tools required to conduct in-store activities like mobile capture of SKU sales info, along with Stock, Display, Competitor details, calculate EOD stock, sales velocity and auto-send to the supervisors/managers. They can also capture their attendance through mobile by using geo-location. Field-merchandisers can perform various inspections through mobile, while managers can view the data uploaded real time. You can get all these while ensuring maximum cost-effectiveness.
Handling different delivery & installation activities
Quick and accurate lead updates
Real-time info on the delivery staff location, as well as the current deliveries executed. Supervisor can accordingly assign ad-hoc pick-ups during the trip.
Combine pickups / returns with drop-offs to optimize delivery time and enable proper resource utilization. Configure and customize different business processes including installation, set-up etc.
Utilize free time during travel and customer waiting time to update leads from mobile. With the Auto-scheduling & assignment feature, field executives are automatically assigned leads based on their availability, priority, specialization and work-load.Collaborate with other team members with information sharing, message board and chat. Advanced lead management on mobile to update status of the lead, add images / attachments etc.
For Field Technician
Update lead information instantly and from anywhere, even when offline.
Easy-to-use customizable fields with validations prevents data entry errors.
All relevant information to help in lead conversion available in one place.
Auto generation of reports saves time as they do not require manual intervention.
For Field Manager
Quicker lead response and appointment management.
Reduced staff travel time and improved utilization leads to huge costs savings.
Real-time info on staff availability, jobs and efficiency through single Dashboard.
Track attendance, Leave & Expense Management on mobile/tablet, thus saving time, money and paper.
Analytics and Insights through automated data usage can lead to huge business process improvements.
Excite customers with mobile based automated solution that also simplifies field executives’ work.
Improved savings through better resource utilization.
Pioneers in field force automation for sales and customer Management
Flexible Pricing model
One stop shop solution for Field Service, Field Sales, Order Management & Location / Profile Tracking
Support iOS, Android and Windows
Flexible Hosting options
(Public /Private Cloud/On – premise)
Plug and Play modal
(East to configure and go live)
Customer calls Service Centre
Ticket is quickly logged in as customer details are immediately pulled up and updated – no need to capture duplicate customer info.
Service Centre Dispatcher assigns to Engineer
Automatically assign based on Location Skils, Availabilty and Work-load, Auto-as signment can even be customized to meet the company’s requirements.
Service Technician received Job alert
Extensive details provided on mobile, customer location, driving directions , best route, contact details, past ticket history & resolution, Spare parts required, etc.
Technician visit customer and updates the Job
Any job info can be updated and sync-ed to HQ including spare part request, chat with our technician on resolution, checklist verification and photo capture.
Technician fixes the issue and closes the ticket
Ticket is quickly logged in as customer details are immediately pulled up and updated- no need to capture duplicate customer info.