Book free demo now Email Us Try Free Trial

Customer Relationship Management (CRM) Features – Complete Feature List

Drive home growth by delivering the best customer service with the help of FieldEZ

It’s always helpful to maintain a healthy relationship with your customers and/ or your clients. And how your company communicate and treats your customers/ clients, says a lot about your organization on a whole and about where your company is headed to as your customers or clients are directly associated to driving sales growth.

With our Customer Relationship Management (CRM) you can achieve Upto

19%

Improved Field Load Factor

14%

Cost Saving on Travel

26%

Improved in Task assignment Efficiency

Field Force CRM Software

FieldEZ’s field service CRM or the field sales CRM starts functioning to make yours and your field staff manager’s life simple from Day one. FieldEZ provides the CRM feature in both the mobile application and the web application for the convenience of your field staff manager and data analysts. With its field sales CRM your field staff manager and your data analysts can now see customer details, assets bought by the customers, location of the customer(s), activity management, customer survey, etc to name a few.

Capturing Information

An excellent field force CRM results in reaching out and helping your customers and/ or clients at every touch points. A Customer Relationship Management Software or a field service management software captures customer information through data analytics and makes life convenient for your field staff managers to help to ensure a smooth completion of task.

Available in Mobile and Web Application

FieldEZ’s field service CRM or the field sales CRM starts functioning to make yours and your field staff manager’s life simple from Day 1. FieldEZ provides the CRM feature in both the mobile application and the web application for the convenience of your field staff manager and data analysts. With its field sales CRM your field staff manager and your data analysts can now see customer details, assets bought by the customers, location of the customer(s), activity management, customer survey, etc to name a few.

Update & Track

There are two modules that is currently available in FieldEZ’s field service CRM: update and track. With the help of these two modules, you and your employees can update data on the app or the internal dashboard on the go and also track the patterns or changes in real-time.