HVAC Software for Field Service

Future ready HVAC software service for a connected workforce

The HVAC industries ensure that the users are comfortable whether its air conditioning or heating or ventilation as it is essential to keep customers and businesses safe and healthy. There are various applications from Government to Emergency services to industrial infrastructure, transport and so on. As the need has increased so has the pressure on performance, maintenance and service. FieldEZ’s field force management software enables HVAC organizations to deliver, install, maintain and service their products with seamless ease.

HVAC Software for Field Service

As the heating, ventilation and air conditioning (HVAC) service industry continues to grow, the demand for fast-paced and highly efficient services simultaneously increases. As a result, the HVAC sector companies are looking for better field service management software to support their business through cost-effective means.

The HVAC software for field service is an integrated management platform, specifically designed for HVAC contractors, that enables the heating, ventilation and air conditioning companies to provide better services to their customers and enhance their overall customer experience & satisfaction. FieldEz’s HVAC field service management suite offers end-to-end support to the field service managers as well as the field technicians and allows them to get their job done quickly and more efficiently. The software leverages advanced technology to manage and organize:

Service orders & tasks
Field schedules
Service contracts
Entire inventory
Invoices & payments
Location & activities

FieldEz makes the real prospect of managing the field service schedules, inventory, equipment, transportation and customer service incredibly effortless, enabling your company to grow and scale in the market competition. Additionally, the mobile/tablet application integration of FieldEz’s HVAC field service software allows the field technicians to access the customer information and job details on the go. It helps them to keep track of payments, on-site data, and notes to their convenience.

Key Features & Functionality of FieldEz’s HVAC Service Software

Job scheduling

The HVAC field services software effectively makes it easier for the field managers to organize and generate service schedules based on the location, priority and availability of the field technicians.

Routing & location tracking

FieldEz’s HVAC project management software is equipped with advanced tracking technology that allows the field manager to optimize the service route entirely as well as locate the field technicians for ensured efficiency.

Customer insights

The customer management tools of the HVAC field service software allows the company to access important customer details and behaviour insights critical to the optimum customer experience and service strategies.

Invoice and payments

FieldEz’s commercial HVAC service software ensures financial security by enabling the field technicians to create simple invoices that automate payments from customers immediately after completion of the respective service.

Expenses & claims

The HVAC field management software for field service provides the field service managers with the ability to record, track and manage claims and financial approvals for minimized additional expenditures.

Equipment tracking

The advanced tracking technology incorporated within FielEz’s field service management software helps the HVAC companies to accurately track their equipment, along with their specified details.

Inventory management

The HVAC inventory software offers efficient inventory management tools that allow the field service managers and technicians to track inventory storage, usage, and product supplies, enabling the managers to know when the inventory needs to be restocked.

Customer service

The customer service tools integrated with FieldEz’s field service software provides the HVAC sector customers to view appointment windows, offered services, payment details, and allows them to submit service requests effortlessly.

Dashboard & reports

The integrated easy-to-use interface of the software dashboard provides the users with a comprehensive platform where they can access work-staff related details and update field service details, daily reports in real-time.

Benefits of Using FieldEz’s HVAC Field Service Software

Error-free & accurate scheduling

Punctuality is a critical aspect of the HVAC field service sector. FieldEz’s HVAC field service management software ensures the timeliness of the field technicians and optimum customer experience by allowing the field managers to accurately optimize assignments schedules based on the location and availability of the field technicians.

Convenient data-entry

FieldEz’s HVAC field service management software is designed for accessible field utility. The mobile/tablet application of the software makes sure that the technicians can effortlessly take notes, track time, create invoices, and update real-time records while on the go. This ensures accurate data entry, minimizes manual effort, saves time and makes the entire process exceptionally convenient for the field technicians as well as the field service managers.

Enhanced efficiency

The HVAC field service management software by FieldEz streamlines and optimizes the entire process related to field service management by automating tasks like scheduling, time tracking, customer management, and invoicing. The software thus considerably reduces work hours and errors and significantly enhances the overall efficiency, performance and productivity of the company.

HVAC Field Service Software Price

The pricing of the HVAC field service management software varies according to the respective depths of functionalities. For instance, comparatively cheaper software includes essential functionalities like, necessary scheduling, customer management and invoicing. Whereas, more expensive HVAC field service software is equipped with more features for the optimum utility of the product. The costly software will typically include inventory management, tracking technologies, and customer portals alongside the basic elements of the cheaper software. Moreover, the pricing of the HVAC field management software often depends upon the number of users as well. The users can pay a one-time, recurring fee or can pay a one-time cost depending on their respective user preferences.

Additional Integration

Large enterprises and other businesses often require their HVAC services software to be integrated with other business applications for maximized business support. FieldEz makes sure that their HVAC field service management software is flexible enough to be easily integrated with other applications like accounting software and CRM tools.

Integration with accounting software

Integrating your HVAC field service software with an accounting software helps your field service manager to automatically transfer invoice and related payment data from one across more than one application. This ensures that your financial data is up-to-date and free from any manual error.

Integration with Customer Relationship Management (CRM) software

By integrating your HVAC field service management software with a CRM software, you can effectively optimize interactions between the sales team and customer support department, while also being able to utilize customer insights for significant business decisions and superior customer experience.

Industry Highlights & Segmentation

Heat Pumps

Heat pumps are a good add-on for more efficient heating and cooling especially at homes. Heat pumps not only are used for heating but many are utilized for cooling purposes too. They are a good alternative to furnaces and air conditioners. In warm conditions heat pumps act similar to an air conditioner, it extracts the cold from the outside and transfers it inside; similarly, it reverses the directions in cold times. The heat pump moves the heat rather than generating, making your premises more energy efficient. With climatic changes observed to have a varying effect on the seasons’ intensity, HVAC companies are expected to be more alert and agile. Affordability plays a key role in the usage of equipment and a steady rise in the standard of living in many countries has witnessed the customer base widening. Field force management software aids in prompt attention to the calls of customers. Coordination is essential and the manager is well equipped with the field force management solutions to streamline operations and provide timely solutions to the customers.

Thermostat

Thermostats are components that aid a system to maintain a certain set temperature. It switches off or on the heating system by sensing the air temperature. Thermostats and Controllers have ensured that there is no more energy wasted. New technologies have made the thermostats more attractive. With advances in technology and the subsequent demand has resulted in increased need to install and maintain. Energy is a precious element of modern life and there is a high dependency on it for survival. Field force management personnel are thus one of the most sought after of technicians when there is a lapse in energy flow. Prompt service is essential and a lot rides on the readiness of the field force management to gear into work. The call for service still exists and that is where field force management software makes life easier. It empowers the technicians to function in real time and provide immediate update saving precious time and utilizing the right resource. Field force management enables the manager to track the technicians progress of work and customer visits in addition to customer signature, barcode scanning and alerts management.

Key Features

Job Scheduling

As a field-staff manager, one is quite burdened having to juggle through a lot of back-office paperwork, tracking multiple assets and service requests.

Route & Location Tracking

FieldEZ’s fast asset tracking software not only helps your field staff in getting to the right location and navigating but serves as a brilliant tool to help your field staff managers know when and where the service is being provided by the field staff.

Attendence & Leave

Keeping a track of your field staff’s time has now become easier with FieldEZ’s Attendance and Leave management feature.

Invoice & Payments

For any business, the ability to quickly capture and track overall flow of revenue is critical. Without a strong financial asset flow and profit visibility, it is not easy for any businesses to sustain.

Expenses & Claims

Give your field staff managers the potential and endowment to record, claim and approve expenses on the go with FieldEZ’s expense management software.

Dashboard & Reports

Enable your field-staff manager with an all-encompassing field service dashboard with real-time updates and easy access to major ticket and work-staff related details.