SLA Management & Alerts Software for Field Service Teams
Imagine a service scenario where your field technician is unsure what the right repair remedy for the problem might be. Now with FieldEZ, your field technician could easily communicate to managers, experts, or a group of fellow technicians to help him with expert and second opinions, all through his mobile application.
With our Chat & Collaboration you can achieve Upto
A few simple clicks on your FieldEZ mobile application to help one create one-to-one or one-to-many chat groups. Chat to an existing group of functional experts, or create your own group of field technicians. Easily send videos, images or attachments in the group for everyone to get a closer look at the situation. This feature is available both on the FieldEZ lite and FieldEZ pro version.