FieldEZ Technologies today announced the launch of new product features and enhancements, targeting greater collaboration among the field service staff, and simplifying the core field scheduling, dispatch and workforce management processes.
Among the new features launched included the Expense Management software module that allows field technicians to link the daily expenses against the tickets or jobs performed in the field using their mobile devices. The Expense management function can be heavily customized to reflect the demands of each user organization, as well as create rules, profiles and permissions for expense control, budgets and approval. The module functions as a plug-and-play on top of existing installations, or work as a stand-alone field-centric expense solution with capabilities for job management, attendance tracking and work order management.
These features, along with existing functionalities like geo-location capture, bill capture, limit set based on expense type, and distance auto-calculation, greatly simplifies the expense capture and approval process, thereby saving considerable time for the field staff as well as the reporting manager Finance and HR departments.
“Expense module is another milestone in our highly flexible FieldEZ FSM product. Powered by our flexible framework, different types of expenses and their governing parameters can be configured based on customer needs. Expenses are linked with the tickets handled by the field staff and hence the motive behind every expense is completely traceable. With minimum clicks, users would be able to apply expenses claim and manager can approve/reject. Many such features are in our roadmap, stay-tuned!”, said Karthikeyan Thangaswamy, Director Product Management, FieldEZ.
Other features additions launched in the latest release include an improved chat and collaboration module, map-based search of nearby customers and jobs, as well as auto-scheduling module enhancements.
About FieldEZ: FieldEZ Technologies is a leading provider of Field Service Management and Digital Transformation solutions. FieldEZ products and services are used by Fortune 100 companies as well as SMEs to enhance their business value, operational efficiency and customer experience. Founded in 2011, FieldEZ Technologies is backed by IvyCap Ventures.