Field Service Transformation – A Key opportunity for Organizations
Increase Service Revenue Per Technician
Increase Technician Utilization
Reduce Cost Per Site Visit
Reduce Repair Turnaround Time
Increase customer satisfaction
Field personnel are now better equipped to locate the customer and decide on the next course of action, right at the first visit. Managers can also assign a customer visit to a field agent depending on the locality they service and the required the skills.
Improve efficiency and productivity
Field personnel can effectively communicate and update their head office or service managers while they’re on the move. This way they can avoid the unnecessary office commute and the filling up of daily service reports, making the best use of their time.
Gather real-time information from the field
Field personnel now have the ability to access critical information in real-time, place order requests, log daily activities and report attendance through their mobiles. By providing insights into data, such as inventory stock and availability.
State-of-the-art routing and scheduling
Advanced business process automation
Robust reporting and business intelligence
Intelligent selection logic based on ranking and rules
Self-service configuration wizard
Improves visibility between dispatch and mobile resources
Depending on what device you have we have a product that works for you. Works on iOS, Android or Windows
Our systems and network are 100% secure and safe. We ensure utmost safety of your data and privacy
Keeps your data synced. Works in an online (2G or 3G) or offline mode eliminating the need for live data connectivity
FieldEZ is highly configurable enabling you to setup your account and get started in minutes irrespective of the industry or work processes you follow
35000+ Paying users and growing – They trust us for a reason!
FieldEZ’s field service management software was such a great choice for our in-field reporting needs.The interface is super user friendly, 100% customizable and if there’s an issue the help desk gets back right away.
Over the years I have evaluated and used many different software solutions. These include contractor software, work order software, Time tracking software and inspections. As the chair of the process improvement team for a local municipality one of my main focus was software implementation. Fieldez is the first solution that may be able to replace all the others, at least in the way that I used them. It is the most configurable field service management software I have used. The developers are constantly working only improvements both from their own roadmap and my personal request. The design team is readily available and make changes quickly. It has been a pleasure and I look forward to all the improved in functionality in the future.