A complete field service management software for the businesses who want to excel.
FieldEZ incorporates cutting-edge technologies to provide advanced scheduling and workforce management solutions that are accessible to the organization – field service staffs and technicians, field service manager and top executives. FieldEZ provides you with an end-to-end visibility of the field operations and business processes, with native mobile app support across all major mobile platforms for you to know in real-time about your business.
Ensure workflow flexibility and powerful configuration engine provided by FieldEZ with a seamless implementation and onboarding experience, thereby saving cost. From customer feedback to route and location tracking, our application helps you keep tab on every aspect of your business from operational inception to customer satisfaction.
FieldEZ provides end-to-end visibility of the field operations and business processes, with native mobile app support across all major mobile platforms (iOS, Android, Windows). FieldEZ’s workflow flexibility and powerful configuration engine ensure a seamless implementation and onboarding experience, translating into major cost savings. Numerous business processes can be configured and defined that can encompass various business applications including service delivery, sales/lead management, and customer feedback.
Ever wondered what happens when you save a document or a picture on your Google Drive? Where does the data goes, how is it secured and where does it get stored? Or wondered how a message travels all the way from ones outbox to someone else’s inbox and the information is shared by creating an information service? That’s the function of cloud and all these data and information, huge and small gets stored in the cloud.
Cloud Computing in simple words means storing and accessing your data on the internet instead of storing them on your computer’s hard drive. The cloud is used just as a metaphor for the internet. The main objective of cloud computing is to allow your employees and customers to take benefit from all technologies, without the need for thorough information and knowledge about each one of them.
Field Service Management Industry pursues and continues to develop by using the internet or the cloud in order to accelerate and enhance its features and attainability for your field service technicians and staffs. The organization now are able to meet the diversified and changing demands of their customers and clients with the help of cloud without compromising on their infrastructural requirements.
Open API Integration
Our API integration provides developers with a programmatic access to a certain software application or web service. APIs are actually certain sets of essentials that govern how one application can communicate and interact with another. The major characteristics of APIs are that they are available for use by the developers and other users with low or zero restrictions. They are typically based on an open standard and backed by open data.
Artificial Intelligence is the intelligence that our machines display compared to the natural intelligence humans or other animals possess. It is inspired by the ways people use their nervous system but operates quite differently from the human nervous system. Artificial Intelligence also sense, learn, reason, think and then takes action.
Post inception of the field almost 60 years ago, AI is beginning to gain pace and has witnessed significant advances in the field. Over these years, there are majorly three types of AI that humans have come to know or witnesses.
Transforming Field Service
Maximum opportunities and generated revenues by up-selling and cross selling during service
Restructured your field service function from fixed cost of variable cost
Move away from reactive to predictive field service management using Data analytics
Reduce downtime of mission critical assets / equipment /devices
Outcome based and SLA driven management of service request
Job Scheduling Service Dispatch
As a field-staff manager, one is quite burdened having to juggle through a lot of back-office paperwork, tracking multiple assets and service requests, and handling the field technicians’ schedule to service these assets & requests.