The Complete Field Service Management Solution for Consumer Electronics Companies
Sales/Installation, Service & delivery team management
- Automatic call scheduling for sales ( institutional or corporate)
- installation or service
- Location capture with Timely reporting
- Efficient workforce deployment for faster customer response times
- Instant information on delivery/ installation/service report completion
- Real time location information of delivery of goods
- Effective Spare management
For the Field Force
- Automatic delivery/installation/call report generation
- Instant Conveyance /DSR report filling up
- Optimised travel, Increased productivity
- Instant Spare request generation
Features that matter to your Organization:
FieldEZ mobile business management software simplifies and automates your field process
and gives you more time to focus on your core operations.
Simple and Powerful Lead Assignment
A simple and easy-to-use interface that allows for immediate ticket assignment, while optimizing for distances and other jobs. Service Engineer can enter the attendance in / out times complete all update directly from the mobile or tablet – saving time, money and paper!
Location, Time & Material Tracking
Track your field teams in real-time, so that any ad-hoc job can be efficiently assigned based on your team’s distance from the customer. It also helps you in rescheduling jobs and optimization of your operations. Track and receive alerts on your field team’s activities directly on your mobile.
And more of the features you actually care about:
Service Ticket Management
Update ticket status on the go and in real-time
Reports & Analytics
Access a repository of standard reports, with an option to create custom reports
Attendance Management
Field staff can clock-in/ clock-out times and record attendance on their mobiles
Configurable Processes
Set up business processes quickly and intuitively using FieldEZ’s powerful Configuration Engine
Configurable Forms & Customization
Build your own form with your own terminology and data types/ business validations
Instant Customer Feedback
Capture live customer feedback that can be viewed immediately by manager
Alerts, Messages & Notifications
Email and SMS notification options are available at each stage of the business process
Broadcast Messaging
Broadcast announcements to your field staff across group, department, territory and organizational levels
The FieldEZ Advantage
FieldEZ’s on-mobile solution for home security helps you effortlessly manage and organize your clients with a simple,
intuitive software design that can be customized to suit any requirement. One can track invoicing and billing, provide a
real-time schedule straight to your employees’ smartphone, and capture valuable customer feedback all using FieldEZ’s
home security software
Easy To Implement
Works on any mobile device & OS Integration possible with QuickBooks, Sage, Excel and more!
Easy To Use
Intuitive design
Simple to use workflows
Excellent support and training
Instant Configuration
Configuration, not customization
Industry specific Templates
Map any business process in minutes
Please follow & like us :)
