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Five Benefits of Mobile Workforce Management

Mobile Workforce Management Software

Five Benefits of Mobile Workforce Management

Technology has changed the way we carry out businesses at home and at work. With the evolution of mobile technology along with apps and cloud computing, our need as a consumer and the reliance on real-time information is slowly sneaking into the management world; especially into the mobile workforce management sector.

 

Mobile Workforce Management Software

 

This is where the mobile workforce management software comes into help. It provides an automated solution for various everyday tasks performed by organizations. It helps in creating a link between the office staff, the mobile workers, and the customers. Mobile workforce management gives you the opportunity to use the power of technology to increase the efficiency of the business. In addition to this, below are the top five benefits of mobile workforce management:

 

1. Customer Focused: The most successful businesses in the world know that customers are the center of their universe. Every customer interaction is important but impossible to manage. With workforce management, every interaction is automatically updated. This data is integrated with the location of the mobile workforce to result in smarter task allocation and happier customers.

 

2. Insights: Quality of the data and appropriate utilization of the collected data has the power to make or break a company. Adopting cloud-based field service management software can help with the collection of data, apply smart algorithms, and deliver insights that can help you take better managerial decisions. These insights can help you cut costs, increase spends in areas that require support, and identify areas for operational improvement.

 

3. Improved Efficiency: One of the most important advantages of adopting workforce management software is the ease of task allocation in the workforce. When you implement cloud-based workforce management software, the work allocation is completely automated, thereby saving a lot of time and effort.

 

4. Increased Revenue: Revenue generation is something that every company tries to achieve. Cloud-based mobile workforce management software can help your business automate task management, data analytics, reporting, customer communication and performance monitoring. This leads to the reduction of cost required for multiple applications.

 

5. Ease of communication: Communication is the key. Customers love updates; whether it is about delivery or any other service. With workforce management software, this can happen through a single press of a button. Quick communication will also help in engaging with the customer and help them solve the problem faster. It will also help to collect instant feedback from the customer.

 

 

Businesses who fail to embrace new opportunities are in danger of getting left behind. Implementing mobile workforce management can help achieve high operational efficiency and reduce costs by cutting down on manual work whenever possible. By saving time, it also helps you save money.

 

Field Force Management Software for Small and Large Enterprises

FieldEZ’s field service management software helps businesses to transform the way they manage their remote workforce. Here’s what you get wrapped into one when you employ FieldEZ’s field service management software-

 

  • A delivery tracking software
  • A service dispatch software
  • A work order management software
  • A mobile attendance tracking software
  • A mobile inventory management software

This sales force automation software can set in a digital transformation in your enterprise.

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How to Choose the Best Workforce Management Software?

Field Service Mobile Success

How to Choose the Best Mobile Workforce Management Software

 

In any organization, a workforce management software helps in simplifying the mundane activities to maintain a productive workforce. Automating some of the processes like time and attendance, employee benefits, payroll management, etc. helps eliminate human error and ensures talent retention, trained employees, and includes employees in the scheduling process.

 

Field Service Mobile Success

 

Traditionally, workforce management solutions were used to manage staffing schedules. Today, these solutions have evolved from being simple scheduling software to providing smart actionable insights into data that contributes to improving productivity, reducing operational costs, and providing easier ways to manage on-field or mobile employees.

 

Now several businesses are gearing towards adopting a workforce management software for improved control over their business operations, communications, and efficient scheduling of tasks. Advancements in technology have led to the development of cloud-based workforce management software, which operate as a Software-as-a-Solution. These software are suitable for both large and small businesses. They help in combining data into a single platform, thereby encouraging self-service processes.

 

Given this increasing demand for a workforce management software, there has also been a tremendous increase in the number of vendors in the market, who offer an even wider range of products. This makes it extremely difficult to figure out what solutions are best for you. There are many factors to consider before making a decision, such as the scalability and functionality of the software. To help you choose the best workforce management software, we have compiled a list of factors that one should consider before making a choice:

 

1. Ease of use and mobility: To maintain a productive workforce, companies should ensure that the software they are choosing has a user-friendly design. The information should be easily accessible and be compatible to use with a mobile device. An industry where mobility is of utmost importance is the field service industry, where the field service management software provides the field technicians with appropriate information instantaneously. Choosing cloud-based software can be good in this instant, as this ensures that there are no interruptions of the workforce while carrying out the maintenance.

 

2. Employee Management: The best part about investing in a workforce management, especially for a sales force management software, is that it allows the tracking of employees effortlessly. This data can act as the attendance record and is compiled at the end of every month to review the payroll and leave management. Moreover, good field service management software has a payroll automation module that helps in streamlining the payroll process and ensures that the payroll, receipts, and reports are generated with ease. The software should be user-friendly and scalable. You should conduct a need assessment and identify the challenges and gaps that need to be addressed.

 

3. Automated Reporting: A good workforce management software helps save both time and effort of manually generating the work reports. The system should be able to generate custom reports and prepare for the different variations of the geographical data. Consider a software that offers detailed, real-time reports. Some of the frequently requested reports are job status, inventory analysis, customer feedback, and employee performance.

 

4. Software Integration: As a workforce management software cannot provide all the service in an organization, it should be able to integrate with each other to help consolidate business data and provide better information to managers. There are apps for many business management processes like the sales force management software and the field service management software. Employee scheduling, HR management, etc., are now being integrated to facilitate ease of data processing. Thus, it is important to make sure that the workforce management software that you choose will easily integrate with others and work seamlessly.

 

5. Enhanced Functionality: Choose a software that has improved functionality and exclusive features. The software should be able to perform different tasks seamlessly. Some software also offers the latest customer engagement technologies through web portals as well as allows customers to engage with the company whenever they want.

 

Conclusively, look for a software with modular components, scalability as well as the right security to maintain confidentiality and protection. With workforce management software becoming an industry standard, innovation is in no way slowing down. Creative thinking is required to leverage the benefits of the available technologies. In selecting a software that is perfect for your organization, create a wish list of the functions that your company needs and take your time test driving the software prior to purchasing.

 

Remote workforce management is a key component of managing your employees. Most organizations fail to optimize their remote workforce for productivity and face efficiency issues. Leverage FieldEZ’s field service management software and make sure your in-house employees and your remote employees are well-managed.