According to studies conducted recently, about 52 percent of field service companies still rely on manual coordination. For these companies, a field service management software is either in its primary stages or does not exist at all., the future looks promising with the rapid shifts in the field service management space, thanks to technology.
Field service management is vital to almost all enterprises in today’s world. It can often make or break a company’s reputation and its customer relations. For clients in certain fields like healthcare, where hospital devices need to be up and running continuously, service delayed can be tantamount to service denied. Saving the customer’s time and providing prompt assistant always leads to higher consumer ratings for the service provider, and harnessing the power of predictive analytics in the utilization of information can work wonders for your enterprise.
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