Field Service Management is growing at a phenomenal rate, and the buzz in the industry today is about all things connected to the Internet enabling Automation. When a company deploys its employees outside its premises, mostly traveling to various client locations each day, most companies need a system in place to track the status of the operations remotely.
The principles of the Agile methodology are few but powerful. It focuses on delivering continuous value to the customer through iterative product development cycles. The focus on customer-centricity is something that field service management can learn from an agile development process. Primarily, the agile methodology is applied to software product development and delivery and is used by several organizations throughout the world for their product research and development.
Through state-of-the-art field service management software, companies have begun managing their on-field personnel with ease and efficiency. In this world where we have more and more choices for products and services, customer service plays an important role. According to a recent survey, about 97% customers revealed that the customer service was an integral aspect of their loyalty towards a brand.
FieldEZ Technologies announced today that it ranks No.1 in the list of Top 20 Most Affordable Field Service Management software, declared by Capterra, a Gartner company which provides guidance to organizations globally in finding the right software.
Ranked No.1 in the Most Affordable FSM Software list by Capterra!