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Customer Service in 2018 – Tips, Tricks, and Must-Dos For Field Service Management

Customer service in 2018 - field service management

The world is getting increasingly competitive, and to maintain an edge over the competition, companies are focusing towards delivering exceptional customer experiences. As understood by experts, customer service is a critical piece of the business success puzzle, and organizations today are in a frenzy to deliver the most personalized, tech-savvy customer services to their customers- in a bid to retain them for longer.