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Invoice Customers in One-Click
FieldEZ’s intuitive field service dashboard has a wide range of functionalities that help you to quickly assign new jobs and manage your operations with ease, with all of the information available in one place. A single click is all that is required to view major service & ticket details including real-time job statuses, access to your field staff’s daily & weekly schedules, customer work history, list of unscheduled jobs, etc. Easily navigate to a field technician’s job records page or the tickets addressed by him/her in the past 7 days. Jump to the customer list page to add new customers or to view your premium customers’ service record page. Our service dispatch software’s inbuilt algorithms make it easy for you to schedule tickets to the right field service staff based on a wide range of parameters. Simply drag-and-drop an unscheduled job against the desired field staff’s name, enter the estimated duration of the job – and you are done! FieldEZ’s field service Dashboard has an easy-to-read and intuitive layout with sections highlighting the status of the job, among other details making it easy to access major call and service details.
Perfect Control Over Operational Performance
FieldEZ’s field service reports offer your field-staff manager access to regular reports to continually assess the performance of your field staff, specific product lines & services, or any other parameter that might help one to improve operational performance. There are different types of field service reports that a manager could create using FieldEZ.
Attendance Reports
Access information to your field technicians’ attendance report to track individual performance and other parameters like staff movement, distance travelled, etc. to enable a better control over your sired staff.
Line Item Reports
Comprehensive reports to help you analyse crucial metrics like performance, service efficiency and other important parameters to assess individual line & product items.
Custom & Beta Reports
Work with FIeldEZ’s analysis team to create custom reports with customisable parameters and added analysis in your preferred format. Exercise control over individual performance metrics like never before.
Dashboard & Reports Benefits
Manager’s Benefits
Assign new jobs to your field service technicians easily and in no time
Analyze comprehensive data in the form of reports and download it as you like,
Field User’s Benefits
Access all the information regarding your customers, anytime, anywhere, on the go
Analyze your own updates from attendance, leave, to reporting in one place
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