5 Tips to Help You Select the Right Dispatch Management Software

Dispatch management software

Embracing the latest technology will help you schedule your service personnel and other resources with efficiency on the field. Choosing the right dispatch management software will support you to fulfill business operations smoothly and improve productivity as well as customer service. If you want to meet your key performance indicators, follow these tips to select the right software:

The Future of Field Service Management – AI, AR, Bots and More

The Future of Field Service Management

This is is not meant to be a “Pokémon Go” for business piece. Given the great success of Pokémon Go as an Augmented Reality game there are plenty of articles that tout how Pokémon will usher the next wave of AR into the enterprise. I think it will create a greater level of familiarity with the concept of AR, and the concept of gamification, which in turn will impact the use of these technologies in the enterprise. In my opinion, the two most interesting articles on the phenomenon to date are:

An Effective Way for Contractors to Keep Track of Their Mobile Workforce

Mobile Workforce

One of the biggest challenges of managing a mobile workforce is accurately tracking the field service workers during their work hours. Without time tracking or GPS, it can be impossible to account your employee’s presence for their dedicated work shift. Workers will either need to call the office to record their time or fill in a timesheet, which can translate into a lot of paperwork and time wastage of about 5 hours every day. Plus, you don’t have any other choice rather than taking your employee’s word for how they spent the day.

All You Wanted to Know About Efficient Dispatch Management

Dispatch Management

Dispatch management is a critical component for organizations that manage workers and fleet for field service work. Looking for dispatch management software can help automate the scheduling process with the built-in scheduling criteria. Users can create, edit or delete details like resources, work data, and other scheduling policies as per the company.

Have you done the 3-Point Comparison of Field Service Management Software?

Field Service Management

Mobility has now become an integral part of our lives. Mobile technology has created new opportunities to interact with customers and thus, it is imperative for service brands to capitalize on these engagement opportunities to grow their business.