How can Field Service teams benefit from Technology-driven Collaboration?

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For many businesses, there’s one major ‘C’ word they’re always focused on and that is the ‘Customer’. Customer-centricity is a goal that has led many organizations to move away from establishing transactional relationships with their customers to building more qualitative and engaging ones – and the move is paying off.

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Go Agile – Build a Mobile Field Workforce

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Service companies are increasingly adopting field service automation technologies to help their field workforce. Desktop scheduling software and reporting tools have been around quite a while  – as well as software that takes care of individual functions like billing and inventory management.

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Native Apps and Field Service Management, a Match Made in Heaven – Find out why?

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In the digital era today, the use of smartphones is ubiquitous. From CEOs to administrative staffs, in the business environment, smartphones have become an important element of everyone’s life. Running like the lifeline of a smartphone are mobile applications, designed to perform a whole range of functions. Native applications, built with a fair touch of innovation and purpose, can act as a source of competitive advantage.

How are you Managing the Security Systems Protecting Your Clients’ Premises?

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Are you a security agency managing the physical security of large client premises?  Does your client look up to you to prevent physical security related non-compliance issues? Ensuring great and consistent service quality is an important aspect in Security services – and it is indeed very hard to maintain the levels 24/7. Fortunately there is technology to help you out, as well as some simple steps to ensure you are on top of the game:

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Boost Efficiency with Remote Work Order Management. Go Mobile!

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Is the way you interact with your customers and field workforce smart and scalable?

Do you still bank on multiple service request forms, assignment related templates, service report cards and invoices?

Are you able to bill your customers in time after a successful field service ticket closure?

Mobile Field Service Management: The Future of the Lawn Care and Landscaping

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That there could be so much space for technology in something so inherently earthy might sound like a paradox, but there is no denying the fact that the lawn care and landscaping industry can benefit immensely from mobile field service management applications. 

Seasonal Businesses: Tackle Fluctuating Demand with Technology

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Service businesses like Landscaping, HVAC or Snow Removal Services can have an unpredictable, seasonal business cycle. The lean months can be long and can ruin your profitability numbers. Or as in the case of our snow removal services friends with the recent Arctic blast, it can lead to a nice little windfall (pun intended)! In any case, fluctuating demand is a major headache. And managing the field team strength to chart the demand dips and spikes is probably the toughest job of all.